Privacy and Security

Privacy and Payment Security Policy P

At Studio Craftisan, prioritizing the data security of our visitors and members is our top priority. Below are the measures we take regarding the protection of your personal data and your payment security.

1. Privacy and Security of Membership Information

All information shared to become a member of the Studio Craftisan store will strictly not be shared with third parties or institutions.

  1. Communication Preferences: Our store may periodically send announcements regarding campaigns, new collections, and promotions to our members. You can opt-in or opt-out of these notifications during membership/ordering, and you may update your preferences at any time by sending an e-mail to info@studiocraftisan.com.
  2. Access to Information: Only you can access and modify the information you enter into the system. As long as you keep your login credentials secure, it is not possible for others to access your data.
  3. SSL Encryption: Membership and shopping transactions are carried out within a 256-bit SSL (Secure Sockets Layer) security zone, which is an international encryption standard.
  4. Exceptions: Information that is already public, data for which privacy has been waived with your explicit consent, and information requested by legal authorities (court orders, administrative orders, etc.) are outside the scope of this privacy policy.

2. Credit Card Security

The security of credit card holders who shop from our site is essential to us. Your credit card information is never stored in our system.

  1. Secure Payment Protocol: When you proceed to the payment stage, your data is transmitted directly to the relevant bank encrypted with the 256-bit SSL protocol. The lock icon in your browser indicates that you are transacting over a secure line.
  2. Data Access: Your card information cannot be viewed by us, and access by third parties to this data is technologically blocked.
  3. Security Audit: Financial and address information of first-time customers is audited for accuracy against potential card fraud. If necessary, confirmation may be obtained by contacting the bank or the cardholder.

3. E-Mail Security

For your security during correspondence (e-mail) with Studio Craftisan Customer Service, please pay attention to the following points:

  1. Never share your credit card number, expiration date, or CVV code via e-mail.
  2. The content of e-mails can be viewed by third parties during transmission. Our company cannot guarantee the security of sensitive data sent via e-mail.

4. Transparency and Communication

For a reliable shopping experience, you can always use our contact page, which includes our full physical address and telephone information. Please do not hesitate to contact us directly for any questions you may have.

Studio Craftisan Address: Hıdırlık Street Seferihisar/İzmir

Phone: +90 554 695 3330

E-mail: info@studiocraftisan.com