Personal Data Policy

Purpose As Studio Craftisan, our priority is to process the personal data of real persons, including our customers, visitors, and business contacts, in accordance with the Constitution of the Republic of Turkey and the Law on the Protection of Personal Data No. 6698 (“KVKK”). This policy explains our methods regarding the processing, storage, and protection of personal data acquired during our activities.

Scope This policy covers all data processing activities managed by Studio Craftisan, including visitors to our website, customers who make purchases, and all our business partners.

Definitions and abbreviations

  1. Explicit consent: Consent regarding a specific subject, based on information and expressed with free will.
  2. Personal data: Any information relating to an identified or identifiable natural person.
  3. Data controller: The person who determines the purposes and means of processing personal data (Studio Craftisan).
  4. KVKK: Personal Data Protection Law No. 6698.

Legal obligations As the data controller, we are obligated to inform data subjects about the purpose for which personal data will be processed, to whom it can be transferred, the method of collection, the legal reason, and to ensure data security.

Processing of personal data We process personal data in accordance with the law and honesty rules, ensuring it is accurate, up-to-date, and for specific, legitimate, and limited purposes.

Purposes of processing personal data

  1. To carry out order processes and perform product delivery.
  2. To maintain our commercial activities and provide customer support services.
  3. To update our services according to customer preferences.
  4. To perform billing transactions and fulfill legal reporting requirements.
  5. To send campaigns and newsletters via SMS or email (with your consent).

Data collected within the scope of purchase transactions When a purchase is made, your name, address, telephone, and financial information are transferred to banks or payment systems (such as iyzico) to complete the transaction. Your credit card information is never stored in Studio Craftisan databases.

Transfer of personal data Your personal data may be transferred to cargo companies, technical support units, legally authorized public institutions, and our business partners within the limits provided by the KVKK. Your data is not transferred abroad without your explicit consent unless sufficient protection is provided in the destination country.

Measures to ensure data security

  1. Technical measures: The necessary technical infrastructure for database security has been established, and regular checks are performed. SSL encryption and up-to-date software security systems are used.
  2. Administrative measures: Our employees are trained in data security, and access rights are restricted. Confidentiality provisions are included in agreements made with third parties.

Storage and destruction of personal data Personal data is stored for the period stipulated in the relevant legislation or required for the purpose for which it was processed. When the period expires, data is deleted, destroyed, or anonymized.

Rights of the personal data owner Within the scope of KVKK, everyone has the right to learn whether their data is processed, to request information if it has been processed, to request correction of incomplete/incorrect data, and to request the deletion of data.

Exercise of rights and contact You may submit your requests regarding your personal data to:

  1. Address: Hıdırlık Mahallesi Seferihisar / İzmir
  2. Email: info@studiocraftisan.com in writing or through your registered email address. Your applications will be finalized free of charge within 30 days at the latest.

Enforcement and updates This policy enters into force on the date it is published on our website and is regularly reviewed according to technological developments or legislative changes.